Privacy Policy
Privacy Policy
Last updated: 2 May 2026
At DozyPaws, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store.
🔍 Information We Collect
When you visit or shop with us, we may collect the following information:
- Personal identification information – name, email address, phone number, billing and shipping address
- Payment information – credit/debit card details (processed securely via our payment provider; we do not store card details)
- Order information – products purchased, order history, and transaction details
- Device & browsing information – IP address, browser type, pages visited, and time spent on our site (collected via cookies)
🎯 How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Send order confirmations, shipping updates, and receipts
- Respond to your enquiries and provide customer support
- Improve our website, products, and services
- Comply with legal obligations
🍪 Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can choose to disable cookies through your browser settings, though this may affect some features of our store.
🤝 Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our store, such as:
- Shipping and logistics partners (to deliver your orders)
- Payment processors (to handle transactions securely)
- Email marketing platforms (only if you have opted in to receive communications)
These parties are obligated to keep your information confidential and use it only for the purposes we specify.
🌍 International Data Transfers
As we ship to the United States and the United Kingdom, your information may be transferred to and processed in these countries. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.
🔒 Data Security
We take reasonable precautions to protect your personal information from unauthorised access, disclosure, or misuse. Our store uses industry-standard security measures including SSL encryption to keep your data safe.
⏳ Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. If you wish to have your data deleted, please contact us and we will process your request in accordance with applicable regulations.
✅ Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate data
- The right to request deletion of your data
- The right to opt out of marketing communications at any time
- The right to lodge a complaint with a data protection authority (for UK/EU residents)
To exercise any of these rights, please contact us at dozypawsteam@gmail.com.
🔗 Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
📝 Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
📩 Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us: