Contact Us
Contact Us
We'd love to hear from you! Whether you have a question about your order, our products, or anything else — the DozyPaws team is here to help. 🐾
📧 Email Us
For all enquiries, feel free to drop us an email and we'll get back to you within 1–2 business days.
🕐 Our Response Hours
We're available Monday to Friday, 9:00 AM – 6:00 PM. Emails received outside of these hours will be responded to on the next business day.
📦 Order Enquiries
If you're reaching out about an existing order, please include the following in your email to help us assist you faster:
- Your order number
- The email address used to place the order
- A brief description of your enquiry
📍 Where We Ship
We currently ship to the United States (US) and the United Kingdom (UK). For shipping-related questions, please visit our Shipping Policy page.
🐕 About DozyPaws
DozyPaws is a pet-loving brand dedicated to bringing comfort and joy to your furry companions. We're passionate about quality products and even more passionate about happy pets and happy owners.
Thank you for being part of the DozyPaws family! 🐾❤️